DEPARTMENT: CO Eligibility & Enrollment for Medical Assistance Project (CO-EEMAP)
POSITION REPORTS TO: Supervisor– Enrollment/Eligibility
EDUCATION/EXPERIENCE: High school diploma, GED, or equivalent certification. Ability to follow directions / guidelines; ability to interact courteously and effectively with a variety of people; strong calculation skills; strong computer literacy with the ability to quickly learn other software programs; strong data entry skills; excellent organizational, interpersonal, written, and verbal communication skills; ability to perform comfortably in a fast-paced, deadline-oriented work environment; ability to successfully execute many complex tasks simultaneously; and ability to work as a team member, as well as independently.
DEPARTMENT: Colorado Eligibility and Enrollment for Medical Assistance Project
POSITION REPORTS TO: Supervisor – Call Center
EDUCATION/EXPERIENCE:High school diploma, GED, or equivalent certification; background in health care, human services, or customer service; knowledge of Colorado's health and social services programs, and geographical area; experience in data entry and telephone skills; experience working with culturally and linguistically diverse, and disadvantaged populations in a courteous and effective manner; excellent organizational, interpersonal, written, and verbal communication skills; ability to perform comfortably in a fast-paced, deadline-oriented work environment; ability to successfully execute many complex tasks simultaneously; and ability to work as a team member, as well as independently. Other combinations of education and experience will be considered. Bi-lingual preferred.